Privacy Policy

Summary

Information collected

When you request additional information or register on our web site, we will ask you to provide basic contact information.

When you book or purchase services you will usually be required to pay after receiving an invoice from us. For some services we may ask you to provide billing information.  This billing information will only be held temporarily until a transaction has completed.

When you register for courses/events or book services, we may ask you to provide additional information essential to supplying the course or service.

We use common Internet technologies, such as cookies, to keep track of interactions within our web site and emails.

Use of information

We use information collected to provide you with the services you request.

We may use information collected to provide you with additional information about our services, partners, promotions, and events.

We may use information collected to improve our web site and services.

Unless described in the full Privacy Statement, we do not share, sell, rent, or trade personally identifiable information with third parties. We may share information collected with other companies that work on our behalf.

We use robust security measures to protect information.

Customer Data

Customers may electronically submit data or information through our web site.

Communication preferences

Every marketing email from us contains instructions on how to opt out of receiving further marketing emails from us.

If you provide us with contact information, you can manage how we use your information by accessing your Preferences.

In general, you may update or change your registration information by editing your user or organisation record. For additional information about requests to access, change or delete your information, please contact us.

You may manage your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link located on the bottom of marketing emails. 

Privacy Statement


Guildford Diocesan Board of Finance (GDBF) is committed to protecting the privacy of individuals who visit our web site (“Visitors”), individuals who register to use the Services as defined below (“Customers”), and individuals who register to attend our courses and events (“Attendees”). This Privacy Statement describes our privacy practices in relation to the use of our web site and the related applications, services, and programs offered by us (collectively, the “Services”), as well as individuals’ choices regarding use, access and correction of personal information.

If you have questions or complaints regarding our Privacy Statement or associated practices, please contact Guildford Diocesan Board of Finance by telephoning 01483 790300

SAFEGUARDING The Diocese does not tolerate abuse of any kind. Enquiries
YOUR DATA PRIVACY View the diocesan general privacy notice and data protection policy.


1. Web site covered

This Privacy Statement covers the information practices, including how we collect, use, share and secure the personal information you provide.

Our web site may contain links to other web sites. The information practices or the content of such other web sites is governed by the privacy statements of such other web sites. We encourages you to review the privacy statements of other web sites to understand their information practices.  

2. Information collected

When expressing an interest in obtaining additional information about a Services, or registering to use the web site or other Services, or registering for an event or course, we require you to provide us with personal contact information, such as name, employers name, address, phone number, and email address (“Required Contact Information”). When purchasing a Services or registering for an event or course, we may also require you to provide us with the number of employees within your organization that will be using the Services (“Organisation Information”). Required Contact Information, Organisation Information, Optional Information and any other information you submit to us to or through the Services are referred to collectively as “Data.”

As you navigate our web site, we may also collect information through the use of commonly-used information-gathering tools, such as cookies (“Web Site Navigational Information”). Web site Navigational Information includes standard information from your web browser (such as browser type and browser language), your Internet Protocol (“IP”) address, and the actions you take on our web site (such as the web pages viewed and the links clicked).

Through our “import staff” option, we may also collect information such as the name, role and email address of employees that you choose to share with us.  When you provide us with personal information about your staff, we will only use this information for the specific reason for which it is provided, such as to book a course on behalf of an employee.  

3. Use of information collected

We use Data about Customers to perform the services requested. For example, if you fill out a “Contact Me” web form, we will use the information provided to contact you about your interest in the Services.

We also uses Data about Attendees to plan and host courses and events.  Attendee information and optionally shared special requirements may be shared with course or event hosts.

We may also use Data about Customers and Attendees for marketing purposes. For example, we may use information you provide to contact you to further discuss your interest in the Services and to send you information regarding us, such as information about courses or events.

We use web site Navigational Information to operate and improve our web site. We may also use web site Navigational Information alone or in combination with Data about Customers and Data about Attendees to provide personalized information about us.  

4. Web Site Navigational Information

Cookies and IP Addresses

We use commonly-used information-gathering tools, such as cookies to collect information as you navigate our web site (“Web Site Navigational Information”). As described more fully below, we use these cookies or similar technologies to analyses trends, administer web site and Services, track users’ movements around our web site and Services and gather demographic information about our user base as a whole.  This section describes the types of Web Site Navigational Information used on our web site and Services, and how this information may be used.

Cookies

We use uses cookies to make interactions with our web site easy and meaningful. When you visit our web site, we send a cookie to your computer or device. Standing alone, cookies do not personally identify you; they merely recognize your web browser. Unless you choose to identify yourself to us, either by registering for an account, or filling out a web form (such as a “Contact Me”) or have previously identified yourself to us, you remain anonymous to us.

We use cookies that are session-based and persistent-based. Session cookies exist only during one session. They disappear from your computer or device when you close your browser software or turn off your computer. Persistent cookies remain on your computer or device after you close your browser or turn off your computer. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our web site or Services.

The following sets out how we use different categories of cookies and your options for managing cookies’ settings: 

Type of Cookies

Description

Managing Settings

Required cookies

Required cookies enable you to navigate our web site and use its features, such as accessing secure areas of the web site and using Services.

If you have chosen to identify yourself to us, we may place on your browser cookies containing an encrypted, unique identifier. These cookies allow us to uniquely identify you when you are logged into the web site and Services and to process your online transactions and requests.

Because required cookies are essential to operate our web site and the Services, there is no option to opt out of these cookies.

 

Functionality cookies

Functionality cookies allow our web site and Services to remember information you have entered or choices you make (such as your username) and provide enhanced, more personal features.  These cookies also enable you to optimize your use of our web site and Services after logging in. These cookies can also be used to remember changes you have made to parts of our web site that you can customize.

 

Functional cookies may also be used to improve how our web site and Services function and perform, to enhance and customize your interactions with us, and to help us provide you with more relevant messages, including marketing communications. These cookies collect information about how Visitors use our Web sites and Services, including which pages visitors go to most often and if they receive error messages from certain pages.

 

We may use its technology s to track and analyse usage and volume statistical information from Visitors, Attendees, and Customers, to provide enhanced interactions and more relevant communications, and to track the performance of our web site.

 

To manage the use of functionality cookies on our web site, or to opt out of their use, click "Cookie Preferences" in the footer of this page. Note that opting out may impact the functionality you receive when using our web site and Services.

 

 

Log Files, IP Addresses, URLs and Other Data

As is true of most web sites, we gather certain information automatically to analyse trends in the aggregate and administer our web site and Services.  This information may include your Internet Protocol (IP) address (or the proxy server you use to access the World Wide Web), device and application identification numbers, your location, your browser type, your Internet service provider and/or mobile carrier, the pages and files you viewed, your searches, your operating system and system configuration information, and date/time stamps associated with your usage. Due to Internet communications standards, when you visit or use our Websites and Services, we automatically receive the URL of the website from which you came and the website to which you go when you leave our Website. This information is used to analyse overall trends, to help us improve our web site and Services, to track and aggregate non-personal information. We also collects IP addresses from Customers when they log into the Services as part of our “Identity Confirmation” and “IP Range Restrictions” security features.  

5. Public forums

We may provide bulletin boards or blogs on our web site. Any personal information you choose to submit in such a forum may be read, collected, or used by others who visit these forums, and may be used to send you unsolicited messages. We is not responsible for the personal information you choose to submit in these forums.

We may posts a list of testimonials on our web site that contain information such as Customer names and titles. We will obtain the consent of each Customer prior to posting any testimonials.  

6. Sharing of information collected

Service Providers

We may share Data about our Visitors, Customers and Attendees with our contracted service providers so that these service providers can provide services on our behalf. These service providers are authorized to use your personal information only as necessary to provide the requested services to us.  Without limiting the foregoing, we may also share Data about our Visitors, Customers and Attendees with our service providers to ensure the quality of information provided. We do not share, sell, rent, or trade any information with third parties for their promotional purposes.

Business Partners

From time to time, we may partner with other companies to jointly offer products or services. If you purchase, specifically express interest in, or register for a jointly–offered product, or service, we may share Data about our Customers collected in connection with your purchase or expression of interest with our partner(s). We do not control our business partners’ use of the Data about our Customers that we collect, and their use of the information will be in accordance with their own privacy policies. If you do not wish for your information to be shared in this manner, you may opt not to purchase or specifically express interest in a jointly offered product or service.

Third Parties

Section 4 of this Privacy Statement, Web Site Navigational Information, specifically addresses the information we or third parties collect through cookies, and how you can control cookies through your web browsers. We may also disclose your personal information to any third party with your prior consent.

Billing

If we choose to implement credit card processing, we will use a third-party service provider to manage this. This service provider is not permitted to store, retain, or use Billing Information except for the sole purpose of credit card processing on our behalf.

Compelled Disclosure

We reserves the right to use or disclose information provided if required by law or if us reasonably believes that use or disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process.  

7. Communications preferences

We offer Visitors, Customers, and Attendees who provide contact information a means to choose how we use the information provided. You may manage your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link located on the bottom of our marketing emails.

8. Correcting and updating your information

We may retain your information for a period of time consistent with the original purpose of collection. For instance, we may retain your information during the time in which you have an account to use our web site or Services and for a reasonable period of time afterward. We also may retain your information during the period of time needed for us to pursue our legitimate business interests, conduct audits, comply with our legal obligations, resolve disputes and enforce our agreements.

You may request to review, correct, delete or otherwise modify any of the personal information that you have previously provided to us through our web site and Services.  If you have registered for an account with us, you may generally update your user settings, profile, organisation’s settings or event registration by logging into the website or Service with your username and password and editing your settings or profile. To discontinue your account, and/or request return or deletion of Your Data associated with your account, please use the link in your account settings.  For other requests to access, correct, modify or delete Your Data, please review the “Contacting Us” section below.  Requests to access, change, or delete your information will be addressed within a reasonable timeframe.  

9. Customer Data

Our Customers may electronically submit data or information for processing purposes (“Customer Data”). We may access Customer Data only for the purpose of providing the Services or preventing or addressing service or technical problems or as may be required by law.

We acknowledges that you have the right to access your personal information.  If personal information pertaining to you as an individual has been submitted to us by a Customer and you wish to exercise any rights you may have to access, correct, amend, or delete such data, please inquire with your Organisation directly.

10. Security

We uses robust security measures to protect Data.   We store Data in a protected database.  Where possible user identifiable information is stored pseudonymised or encrypted.

11. Changes to this Privacy Statement

We reserves the right to change this Privacy Statement. We will provide notification of the material changes to this Privacy Statement through our web site at least thirty (30) business days prior to the change taking effect.  

12. Contacting us

Questions regarding this Privacy Statement or the information practices of our web site and Services should be directed here: 

Attn: Director of Communications (Data Protection Officer
Communication Team
Church House Guildford
20 Alan Turing Road,
Guildford,
Surrey, GU2 7YF
 
Tel: 01483 790300